Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. When it is complete, the utility will close automatically.
Depending on how much data is on the disk drive and whether you are actively using the Surface Pro 3 device, the process may take as long as two hours to complete. Note In the notification area, you will see the utility running and it will report "Step 1 is in progress," "Step 2 is in progress," and so on as the tool progresses. Note System performance may be affected while the disk is being optimized. The SSD Optimization utility now runs in the background to optimize the data on the SSD drive. Turn on your Surface Pro 3, and then log on to Windows. You are prompted to shut down your Surface Pro 3 after it has updated the Samsung SSD disk drive firmware. That will put an SSD Optimization Utility icon on your desktop.ĭouble-click the SSD Optimization Utility icon, and then click Yes to agree to run it. Go to that folder, and then run the SSD_Optimization_Utility_Setup.exe file. It updates the SSD firmware and optimizes the data that's stored on the disk drive. There's a Samsung SSD utility available to fix this issue. You can determine whether your Surface Pro 3 SSD disk drive is a Samsung by checking the Disk Drives category in Device Manager.
Note Not all Surface Pro 3 devices have a Samsung SSD disk drive. The Samsung SSD disk drive firmware must be updated to fix a known issue that affects the specific Samsung SSD disk drive that's used in some Surface Pro 3 devices. When you run disk performance tests on a Surface Pro 3 that has a built-in Samsung solid-state drive (SSD) disk drive, you notice a gradual decline in Read performance.
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